Frequently Asked Questions

General Questions


 

General Questions

The Training Program looks different. What's New?

Welcome to the FSSA's revamped Training Program and Learning Platform. FSSA's mission is to promote, educate, and grow the special hazard fire industry.

One single Platform. Students no longer have to use a secondary site to access their purchased courses. Users have all tools needed on one platform.

Real-time enrollment. You will have complete access to all of your purchased courses upon confirmation. This means the freedom to work where you want, when you want.

Automated Certificates. As you take and complete each course or period, you automatically receive a certificate as soon as you have passed. 

Smooth and easy to navigate. Experience an updated design created with our students in mind. You'll see an easier to use interface including an FAQ feature that is constantly being updated with the helpful instructions and information for students.

Take Notes. Students have the ability to take notes within the platform to help you study and pass your certification.

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How do I login to the Training Program?

At all times, there is a Login button in the upper right corner of every webpage on this platform. Alternatively, you can Click here to login.
Please note that you will not have access to the training program courses if you have never purchased a course.

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My username and password is not working. How do I reset my password?

Please click the Reset Password button on the Login page, which can be found here.
If you have not received email instructions after clicking "Reset Password", please check your spam/junk folder in your email.

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How much does the Training Program cost?

Pricing for the FSSA Training Program can be found on the FSSA Website. If you are an active member of the FSSA, you are able to receive discounted member pricing. Please make sure that you are logged in to your active membership profile to secure member rates.

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I've completed my courses. Now what?

First of all: Congratulations on completing all of your purchased courses!

After completing each Period and/or course, students will receive a Certificate of Completion which may be presented to a recertifying entity to receive credit toward recertifications and continuing professional development units. Please check with your recertifying entity to confirm its recognition of the FSSA Training Program's courses. In an effort to continually provide a more efficient, comprehensive, and user friendly learning experience, you will also receive a short survey to complete. 
FSSA is a recognized Training Provider for NICET (National Institute for Certification in Engineering Technologies).

If you are interested in purchasing more courses, please check the FSSA Website for more courses.

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If I purchase one license of the Training Program, may I transfer that license to a second student once my first student finishes?

No. A license must be purchased for each student you wish to sign up for the program. If you have two students, both students much purchase their own individual training programs in order to sign them both up.

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Is there an in-person version of this program? Is the training program presented by an instructor?

No, the Training Program is entirely online and self-paced. Students will not have an instructor presenting the material, which means that students may take the modules on their own time.

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How do I enroll in the FSSA Training Program?

FSSA's Online Training Program is designed to educate and train personnel within the fire suppression industry. The program is completely online, so there is no in-person portion. This enables the program to be "self-paced", which means students are able to take courses at their own leisure and can sign up at any time. For more information and to enroll, click here.

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